RETURNS
- Domestic return shipping labels are $5.00 USD. This amount will be deducted from your refund.
- Merchandise can only be returned if purchased directly from www.mauirippers.com
- Merchandise must be returned within 30 days of delivery.
- Merchandise must be in original unused condition, free of hair & odor with hangtags attached. All boxer briefs are final sale.
- Items listed as final sale are not eligible for refund.
- Shipping charges incurred during checkout are non-refundable.
- We cannot generate return labels for APO/DFO/DPO or international orders.
Create A Return Label
- Click here to start a return.
- Drop your package off at any official postal service pickup location.
- Once we receive your return, your refund will be processed within 5-7 business days. Your financial institution may require extra processing time before the funds are posted to your original payment source.
If you received an incorrect or defective item, you will not be charged for return shipping.
EXCHANGES
To make an exchange, please visit our Returns Center and enter your order details. You will be directed to our website where you can select the eligible item(s) you'd like to exchange for, pay for the $5 exchange fee and then follow the prompts to generate your prepaid USPS shipping label to ship back your return(s).
Please note that you can make an exchange for any new item on our website, but each item can only be exchanged once. You will receive an email notification once your exchange has shipped. Exchanges are exclusive to residents within the United States.