Product information
F.A.Q.
I work for an agency and would like to make an order/bulk order. Do you provide a discount?
We partner with GovX to provide a discount to first responders/military. Please login through the GovX button above to receive your discount code.
To enquire about bulk orders or orders that require customization please visit the wholesale page!
What if I don't have a GOVX account?
If you are a first responder please send us a message to support@mauirippers.com to request a discount code. Please be sure to include some information about where you work and your title!
I'm not a Lifeguard...can I still purchase these awesome shorts?
Absolutely! These shorts are for both first responders and folks who appreciate red and navy swimwear š
How do I care for my lifeguard shorts?
First responders are way too busy to be overly concerned about the care of their uniform. That's why we make boardshort care super simple! Just rinse your shorts with fresh water after every use, and wash cold with like colors. Then line dry or toss them in the dryer for a few minutes. For more detailed info on boardshort care, check out our post on How to Keep Your Boardshorts in Top Shape.
How do I make a return?
RETURNS
- Domestic return shipping labels are $5.00 USD. This amount will be deducted from your refund.
- Merchandise can only be returned if purchased directly from www.mauirippers.com
- Merchandise must be returned within 30āÆdays of delivery.Ā
- Merchandise must be in original unused condition, free of hair & odor with hangtags attached.Ā All boxer briefs are final sale.Ā
- Items listed as final sale are not eligible for refund.Ā
- Shipping charges incurred during checkout are non-refundable.Ā
- We cannot generate return labels for APO/DFO/DPO or international orders.
Create A Return LabelĀ
- Click hereĀ to start a return.
- Drop your package off at any official postal service pickup location.
- Once we receive your return, your refund will be processed withinĀ 5-7 business days. Your financial institution may require extra processing time before the funds are posted to your original payment source.
If you received an incorrect or defective item, you will not be charged for return shipping.Ā
EXCHANGES
To make an exchange, please visit ourĀ Returns CenterĀ and enter your order details. Select the eligible item(s) you'd like to exchange for, and follow the prompts to generate your prepaid USPS shipping label to ship back yourĀ return(s).
PleaseĀ note thatĀ exchanges are only allowed for the same item in a different size, and each item can only be exchanged once. You will receive an email notification once your exchange has shipped.Ā Exchanges are exclusive to residents within the United States.